Atrium Health, Best Buy Health Partner to Improve Experience of At Home Care
Atrium Health and Best Buy Health are partnering to develop new hospital at home offerings that will enhance the patient experience of receiving hospital-level care in the home. The goal of the partnership is to enable providers to deliver high-quality care to patients in the comfort of their own homes, while helping reduce emotional and financial burdens on patients and caregivers.
This partnership takes advantage of Atrium Health’s leadership position in telemedicine, including a hospital at home program, combined with a patient population of nearly 3 million people. When aligned with Best Buy Health’s existing expertise and abilities – as well as Best Buy’s strengths in innovative omnichannel experience, distinctive in-home service and world-class supply chain – together, Atrium Health and Best Buy Health will address the complex requirements of these programs, such as patient education and enabling technology in the home with the help of specially trained Geek Squad Agents to assist with logistics and technical support.
Atrium Health launched its hospital at home program as a means to address patient surges during the early stages of the COVID-19 pandemic. Atrium Health has since evolved the program to be able to care for such conditions as cardiac, COPD, pneumonia, asthma, various infections and other medical and post-operative conditions.